Chooza Gift Terms & Conditions

Please note, these terms are specifically related to our Chooza Gift Card. For general terms and conditions please click here.

Chooza Gift Cards can be redeemed against any of the brands available for purchase on the giftsvouchers.co.uk website unless otherwise stated at the time of purchase.

Each gift card has a unique number and pin which must be used when redeeming your gift card.

Reference numbers and pins must be kept securely. Redu Group takes no responsibility for any loss you may incur as a result of gift card theft, impersonation or identity fraud. We reserve the right to cancel gift cards or credit balances that we deem to have been obtained fraudulently.

Using your Chooza Gift Card

To redeem, you must purchase via the GiftsVouchers website www.giftsvouchers.co.uk.

Chooza gift cards can be redeemed for a variety of gift cards from third party retailers. Although the selection of brands listed on the website is correct at the point of purchase the available brands may change over time. If your chosen brand purchase is higher in price than the value of your Chooza Gift Card, you will need to pay the price difference. Any remaining balance can be used until the original expiry date of your gift card and is non-refundable.

Chooza Gift Cards cannot be used instore or online with any retailers.

Validity

Chooza Gift cards are valid for one year from date of purchase. The expiry date will be confirmed at the point of purchase. You must use the gift card before this date or it will no longer be valid.

Delivery

All orders can be sent to you via email, directly to the recipient or to another address at your request. If you have a delayed, lost or missing Chooza Gift Card, subject to checks to ensure it hasn’t been redeemed, we’ll be able to cancel the original order and provide a replacement free of charge. Whilst we will do our utmost to ensure that your Chooza Gift Card is received on time, in circumstances beyond our control we are unable to be held liable for the delay.

Promotional Codes and Discounts

Only one valid promotional offer or discount code can be applied per customer and can only be used if a discount has not already been applied or if the item/s have not already been discounted. Promotional offers or discount codes must not be used with existing vouchers or credit balances.

They may be subject to specific terms, conditions or validity periods and may be withdrawn without notice at any time.

Certain products are excluded from all promotional offers and won’t work with discounts. For details please contact us for details. We reserve the right to void vouchers or credit balances acquired through violation of these conditions.

Refunds

Chooza Gift Cards are only available for refund should the following scenarios occur.

  • the Chooza Gift Card issued is faulty, and/or proves unredeemable; or
  • the Chooza Gift Card issued is incorrect.

Any Chooza Gift Card received into your possession must be handled with reasonable care until the Code redemption occurs. We will replace any Chooza Gift Card that is delivered in a condition that renders it invalid and unredeemable. Should you need to return a Chooza Gift Card due to an error on our part we will exchange it for you. Returns or exchanges may only be undertaken if we have provided agreement in advance. Please contact us before the return of an item giving your name and contact details, plus clear reasons why you are seeking to undertake the return or exchange, to obtain authorisation for the return to take place. If agreed, we will provide you with instructions of how to undertake the return.

Cancellations

Once you have exchanged your Chooza Gift Card for a brand of your choice, changes or cancellations will not be possible. You will also be bound by the third party brand's own terms and conditions regarding cancellations or changes.

Images

Images used to illustrate Chooza Gift Cards are used as an illustration only and are subject to change. Actual product may vary.

Complaints

We welcome your feedback about Chooza Gift Cards, the Giftvouchers.co.uk website and our redemption process. Please contact [email protected]

Redu Group takes every care in choosing our suppliers, inclusion in our services and portfolios of products does not mean that we guarantee their safety standards or the satisfactory performance of any of the suppliers. Our liability for any claim of breach of obligation regarding any single voucher or order shall not exceed the price of that voucher. Funds on gift cards (Chooza Gift Cards or any other supplied third party voucher) are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer becoming insolvent, some funds on our vouchers may not be available to spend.

The text, illustrations and images used in all promotional literature are protected by copyright and must not be copied in whole or in part without the express permission of Motivates Inc. Ltd. All of the above terms and conditions apply as a condition of using any gift card or service from Giftsvouchers.co.uk. With gift cards, whether or not the gift card holder is the original purchaser.

Redu Group Ltd reserves the right to change these terms from time to time without reference to customers. These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The purchaser and Redu Group Ltd agree that any issues fall under the jurisdiction of the English courts.